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Download Issues

PLEASE READ THIS FIRST – Once you purchase the download, you will be sent to a page where you can download it instantly, and you will also be sent an email (to the email you entered at ClickBank during checkout, or the email you ordered with) with the download link.

  • Check your junk/spam box if it isn’t in your inbox.
  • The email will come from:  “20 Minute Body <support (at) 20minutebody.com>”
  • The files range in size, most PDFs are about 10mb, and video files can be 400 to 700MB, so BE PATIENT.  It can take anywhere from a minute or two for PDFs to download, to 10 minutes or more for a video download depending on your internet connection.  High speed internet is recommended.
  • Check your downloads folder if you can’t find the file.  We have had lots of people that said they didn’t get the download, but when they checked, they had 3-4 copies of the file in their downloads folder.
  • For Windows users:  Where are downloaded files saved? 
    When you download files, Windows usually saves them in the Downloads folder which is located under your user name in the users folder on the drive where Windows is installed (for example C:\users\your name\downloads). When you are saving the file, you can choose to save it to a different folder. Some different types of files are saved to different folders by default. For example, if you right-click a picture on a webpage and then choose Save Picture As from the menu, the picture will be saved to the Pictures folder by default. If you’re not sure where the file was saved, you can search for it from the Start menu.
  • WINDOWS USERS:  If the above doesn’t help, instead of clicking the ‘download’ button, just ‘right-click’ the download button, and select ‘save as’, and then save it to your desktop or other place where you can find the file.
  • It is not recommended to download to your phone due to the file size, and the fact that most phones don’t handle PDF files that well.  If you are a sophisticated smart phone user and you have a PDF software on your phone, then I would recommend downloading to your computer first, then transferring to your phones memory card.
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